Terms & Conditions — coy88

In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise:

• "Platform" means the coy88 website accessible at https://coy88.app, including all subdomains, mobile-optimised views, associated APIs, and any future applications operated under the coy88 brand .
• "We", "Us", "Our" means coy88 and its parent company, subsidiaries, affiliates, officers, directors, employees, agents, and licensors.
• "You", "User", "Member" means any individual who accesses, browses, registers on, or uses the Platform in any capacity.
• "Account" means the registered member account created by a User on the Platform, through which all betting, gaming, and financial transactions are conducted.
• "Wager" means any bet, stake, or entry placed by a Member on any sporting event, casino game, virtual sports simulation, fish shooting arcade, or any other product offered on the Platform.
• "Bonus" means any promotional credit, free bet, cashback offer, reload bonus, or any other incentive granted to a Member subject to specific terms and conditions.
• "Real Money Balance" means funds deposited by the Member into their Account in Indonesian Rupiah (IDR), excluding any bonus credit that has not yet cleared applicable wagering requirements.
• "Responsible Gaming Tools" means deposit limits, session timers, cooling-off periods, and self-exclusion features made available to Members via the Account dashboard.
• "Prohibited Territories" means any jurisdiction in which accessing or using the Platform is unlawful under applicable local law.
• "KYC" means Know Your Customer identity verification procedures required by coy88 prior to processing withdrawals or as otherwise requested.

These Terms & Conditions constitute a legally binding agreement between you and coy88. Your continued use of the Platform — including browsing without registration — constitutes unconditional acceptance of these Terms and any amendments published on this page with effect from the date of publication.

coy88 reserves the right to amend, update, or replace any part of these Terms at any time without prior individual notification. It is your responsibility to review this page periodically. The date of the most recent revision is displayed at the top of this document. Your continued use of the Platform after any amendment constitutes acceptance of the updated Terms.

To register and maintain an Account on coy88, you must satisfy all of the following eligibility requirements at all times:

• You must be a natural person (not a corporation, trust, or automated system) and a resident of Indonesia;
• You must be at least 21 years of age at the time of registration and for the duration of your membership;
• You must not be a current or former employee, contractor, director, or immediate family member of coy88 or any of its affiliated entities;
• You must not be accessing the Platform from a Prohibited Territory where online gambling is expressly forbidden under local law;
• You must not be subject to any self-exclusion order, whether imposed by coy88 or any recognised gambling self-exclusion programme;
• You must have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction of residence.

coy88 reserves the right to request documentary proof of age, identity, and residence at any stage. Accounts found to be in breach of eligibility requirements will be suspended without notice, and any Real Money Balance that cannot be verified as belonging to the legitimate account holder may be withheld pending investigation.

Each eligible individual may register one Account on coy88. The registration process requires you to provide accurate, complete, and current information, including your full legal name, date of birth, valid Indonesian mobile number, and preferred payment method details.

You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication credentials associated with your Account. coy88 will not be liable for any loss arising from unauthorised access to your Account where such access results from your failure to safeguard your login credentials.

• You must not share your Account credentials with any third party under any circumstances;
• You must notify coy88 immediately if you suspect unauthorised access to your Account;
• All activity conducted through your Account — including wagers placed, bonuses claimed, and withdrawals requested — is deemed authorised by you unless you have notified us of a compromise in writing;
• coy88 reserves the right to refuse registration, suspend, or permanently close any Account at its sole discretion, with or without stating a reason, provided any verified Real Money Balance is returned to the Member;
• Providing false, misleading, or incomplete registration information is grounds for immediate Account termination and forfeiture of any bonus credit.

coy88 may require you to complete full KYC identity verification at any stage of your membership. Verification documents typically required include a government-issued photo ID (KTP, passport, or SIM), proof of address dated within the last 3 months, and, where applicable, source-of-funds documentation. Failure to provide adequate KYC documentation within the requested timeframe may result in withdrawal holds or Account suspension.

All financial transactions on coy88 are denominated in Indonesian Rupiah (IDR). coy88 supports the following local payment methods for both deposits and withdrawals:

coy88 does not charge transaction fees on deposits or withdrawals. However, your bank or e-wallet provider may apply their own transfer charges, for which coy88 bears no responsibility. Withdrawals are processed 24 hours a day, 7 days a week, including Indonesian national public holidays such as Idul Fitri, Idul Adha, and Indonesian Independence Day (17 August).

Withdrawals will only be processed to a payment method registered in the same name as the coy88 Account. Third-party withdrawals are strictly prohibited. coy88 reserves the right to request additional verification before approving any withdrawal deemed unusual in amount or frequency, consistent with our anti-money-laundering obligations.

coy88 offers various promotional incentives to Members, including welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions tied to events such as the BRI Liga 1 season, the AFF Cup, Ramadhan, and Idul Fitri. The following general terms apply to all promotions unless a specific promotion's dedicated terms expressly state otherwise:

• All bonuses are subject to a minimum wagering requirement that must be met before any withdrawal can be processed against bonus-derived funds. The applicable wagering multiplier is stated in each promotion's specific terms;
• Bonuses may only be used on the product categories specified in the promotion (e.g., slots only, sportsbook only, or platform-wide);
• Maximum bet limits apply while bonus credit remains active. Placing bets in excess of the stated maximum may result in the bonus and any winnings derived from it being voided;
• Bonuses carry an expiry date from the point of issue. Uncompleted wagering requirements that expire result in forfeiture of the remaining bonus balance and any conditional winnings;
• coy88 reserves the right to withdraw, modify, or substitute any promotion at any time without prior notice, provided such modification does not adversely affect Members who are currently completing active wagering requirements;
• Each promotion may only be claimed once per Member, household, IP address, or payment method, unless the promotion explicitly states otherwise;
• Members found to be exploiting promotions through bonus abuse, multi-accounting, or any other form of systematic exploitation will have their bonuses voided and their Accounts suspended.

coy88 is committed to transparent bonus terms. Every active promotion on this platform states its wagering requirement, maximum bet limit, eligible games, and expiry window in plain English at the point of offer. If you have a question about the specific terms of any current promotion, please contact our 24/7 support team before accepting the bonus.

The following rules apply to all wagers placed on the coy88 Platform across all product categories, including the sportsbook, live in-play betting, casino games, fish shooting arcade, virtual sports, and togel (Indonesia's traditional numbers lottery) draw markets:

• A wager is confirmed and binding once you receive an on-screen confirmation and the stake is deducted from your Real Money Balance or eligible bonus balance;
• coy88 reserves the right to void any wager that was accepted due to a manifest pricing error, system fault, or data feed failure. Voided wagers will be refunded at the original stake amount;
• In-play betting markets are subject to suspension at any time in response to significant match events (goals, red cards, injuries, weather interruptions). coy88 is not liable for wagers that could not be placed due to a temporary market suspension;
• Maximum single-bet and accumulator payout limits apply per product category and are displayed on the relevant betting interface. Winnings in excess of the stated maximum may be reduced to the published limit;
• coy88 operates a mix parlay (multi-leg accumulator) product on the sportsbook. All legs must win for an accumulator to be settled as a winner. Void legs may be treated as non-runners and the accumulator settled on the remaining legs at reduced odds, per the specific sportsbook rules;
• For virtual sports, results are generated by a certified random number generator (RNG) and are final. No result can be appealed on the grounds that it does not reflect a real-world sporting outcome;
• For fish shooting arcade games, the payout structure is determined by the game provider's certified return-to-player (RTP) configuration. Game malfunctions void all pays and plays for the affected round only.

The following conduct is strictly prohibited on the coy88 Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of balances, and legal action where warranted:

• Using automated software, bots, scripts, or AI tools to place wagers, exploit promotions, or interact with the Platform in any non-human manner;
• Colluding with other Members, Platform employees, or third parties to gain an unfair advantage in any game or betting market;
• Exploiting software bugs, pricing errors, or data feed discrepancies to place wagers at non-genuine odds;
• Engaging in matched betting, arbitrage betting, or any systematic strategy designed to guarantee a profit from promotional offers to the detriment of coy88;
• Attempting to launder money or conduct any financial transaction that violates applicable anti-money-laundering laws;
• Accessing the Platform using a VPN, proxy, or IP-masking tool to circumvent geographic restrictions or account-level blocks;
• Registering multiple Accounts or using another person's Account without their express written consent;
• Sharing, selling, transferring, or otherwise assigning your Account to any third party;
• Engaging in any form of harassment, abusive communication, or threatening behaviour toward coy88 staff or other Members.

coy88 is committed to promoting responsible gambling practices. The Platform is intended solely for the entertainment of adults aged 21 and above. We provide every Member with access to the following Responsible Gaming Tools through their Account dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit thresholds. Reductions take effect immediately; increases require a 7-day cooling-off period;
• Session Time Reminders: Set alerts that notify you when a continuous gaming session reaches a specified duration;
• Reality Checks: Periodic on-screen summaries of net win/loss for the current session;
• Cooling-Off Period: Temporarily restrict Account access for a period of 24 hours, 7 days, or 30 days;
• Self-Exclusion: Permanently close your Account with a minimum exclusion period of 6 months. Self-exclusion requests are irreversible for the chosen duration and will be honoured across all coy88 products.

If you believe your gambling is no longer within your control, please visit our dedicated Responsible Gaming page or contact our 24/7 support team immediately. Our Indonesian-speaking agents are trained to handle responsible gaming requests with discretion and without judgment.

All content on the coy88 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, and the overall design and arrangement of the Platform — is the exclusive property of coy88 or its content licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to: copy, reproduce, or redistribute any Platform content; reverse-engineer, decompile, or disassemble any software component of the Platform; create derivative works based on any Platform content; or use any coy88 trademark, trade name, or branding without our prior written consent.

To the fullest extent permitted by applicable law, coy88 and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform — including but not limited to loss of anticipated winnings, loss of data, loss of goodwill, or service interruption.

coy88's total aggregate liability to any Member in connection with any claim arising under these Terms shall not exceed the total amount of funds deposited by that Member into their coy88 Account in the 30 days immediately preceding the event giving rise to the claim.

• coy88 is not liable for losses caused by events outside its reasonable control, including telecommunications failures, internet outages, power disruptions, cyberattacks by third parties, or acts of nature;
• coy88 is not liable for the actions or omissions of third-party game providers, payment processors, or data feed suppliers that result in delayed settlements, incorrect odds, or game malfunctions;
• Nothing in these Terms excludes liability for fraud, wilful misconduct, or any other liability that cannot lawfully be excluded.

coy88's collection, processing, storage, and use of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By registering on the Platform, you acknowledge and consent to the data practices described in the Privacy Policy, including the collection of identity documents for KYC purposes, transaction records for anti-money-laundering compliance, and usage data for platform improvement and personalised promotional communications.

coy88 employs 256-bit SSL encryption on all connections between your device and our servers. Passwords are stored using industry-standard hashing algorithms and are never held in plain text. coy88 will never sell your personal data to unaffiliated third parties for their own marketing purposes.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which coy88 holds its international operating licence. In the event of any dispute arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — the parties shall first attempt to resolve the matter through direct negotiation.

If the dispute cannot be resolved by negotiation within 30 days of written notice from either party, either party may refer the dispute to binding arbitration conducted by a recognised arbitration body under the rules applicable in the governing jurisdiction. The arbitration shall be conducted in English. The arbitral award shall be final and binding upon both parties.

Nothing in this clause prevents coy88 from seeking urgent injunctive or other equitable relief from any court of competent jurisdiction to protect its proprietary rights or prevent irreparable harm.

For any questions, complaints, or requests related to these Terms & Conditions, please contact coy88's customer support team using the details below. Our Indonesian-speaking agents are available 24 hours a day, 7 days a week.

Formal written complaints should be submitted in English to the email address above, clearly marked "Formal Complaint — Terms & Conditions" in the subject line. coy88 will acknowledge receipt within 24 hours and issue a full written response within 7 business days.